Violations of this Policy may result in immediate account suspension.

Qistiq Advance Acceptable Use Policy

Effective Date: January 1, 2025

This Acceptable Use Policy ("Policy") governs your access to and use of Qistiq Advance, including our website, mobile applications, services, products, and related systems.

1. Purpose

This Policy establishes acceptable and prohibited uses of Qistiq services and helps maintain:

  • Customer safety
  • Platform integrity
  • Regulatory compliance
  • Fraud prevention
  • Financial security

2. Authorized Use

You may use Qistiq services only for lawful personal financial purposes. You agree to:

  • Provide accurate information.
  • Use your own identity.
  • Maintain account security.
  • Repay obligations when due.
  • Comply with applicable laws.

3. Prohibited Activities

You may not use Qistiq to engage in any unlawful, fraudulent, deceptive, abusive, or harmful activity.

4. Identity Fraud

You may not use another person's identity, create accounts using false information, submit forged documents, submit altered identification documents, or impersonate another individual or organization.

Any attempt to bypass identity verification may result in immediate account suspension or termination.

5. Account Abuse

You may not create multiple accounts to obtain additional advances, share your account with others, transfer account ownership, allow unauthorized access, or use another customer's account.

6. Payment Fraud

You may not use stolen payment methods, submit unauthorized payment information, reverse legitimate payments without valid cause, engage in chargeback abuse, or attempt to avoid repayment obligations.

7. Fraudulent Advance Requests

You may not misrepresent employment, misrepresent income, submit false financial information, provide inaccurate repayment information, or conceal material facts during application review.

8. Money Laundering and Financial Crime

You may not use Qistiq services for money laundering, terrorist financing, sanctions evasion, fraud schemes, financial crime, or criminal activity.

Qistiq reserves the right to monitor activity and cooperate with appropriate authorities where required by law.

9. Illegal Activities

You may not use Qistiq services to facilitate illegal goods or services, criminal enterprises, human trafficking, drug trafficking, financial scams, or any unlawful activity.

10. System Abuse

You may not attempt unauthorized access, circumvent security controls, interfere with platform operations, introduce malware, launch denial-of-service attacks, exploit vulnerabilities, or reverse engineer protected systems.

11. Automated Access

Unless expressly authorized by Qistiq, you may not use bots, scraping tools, automated account creation tools, or automated methods to access restricted services.

12. Harassment and Abusive Conduct

You may not harass employees, threaten employees, abuse support staff, use offensive language, or submit abusive communications.

Qistiq may terminate interactions that involve abusive behavior.

13. Intellectual Property

You may not copy proprietary content, reproduce Qistiq software, modify protected materials, or use Qistiq trademarks without authorization.

All intellectual property remains the property of Qistiq or its licensors.

14. Privacy Violations

You may not access another customer's information, attempt to collect personal information without authorization, misuse customer data, or violate privacy laws.

15. Fraud Detection and Monitoring

Qistiq may use identity verification systems, fraud detection tools, device fingerprinting, behavioral analysis, artificial intelligence systems, and risk scoring models to detect violations of this Policy.

16. Investigations

Qistiq reserves the right to investigate suspected violations of this Policy, including review of account activity, device information, login history, payment records, identity verification records, and communications.

Customers may be asked to provide additional information during investigations.

17. Enforcement Actions

If Qistiq determines that this Policy has been violated, Qistiq may issue warnings, restrict account functionality, suspend account access, reduce account limits, deny future advances, terminate accounts, report activity to authorities where required by law, and pursue legal remedies where permitted by law.

Qistiq reserves the right to take action without prior notice when necessary to protect customers, partners, or the platform.

18. No Right to Services

Violation of this Policy may result in loss of access to Qistiq services. Nothing in this Policy guarantees continued access to Qistiq services.

19. Reporting Violations

If you become aware of a violation of this Policy, please contact: security@qistiq.com or compliance@qistiq.com

20. Policy Changes

Qistiq may modify this Policy from time to time. Updated versions become effective upon publication or notification as permitted by applicable law.

Customer Acknowledgment

By using Qistiq services, you acknowledge that:

You have read this Acceptable Use Policy.
You understand the prohibited activities described in this Policy.
You agree to comply with all applicable laws.
You understand that violations may result in account restrictions, suspension, termination, or legal action.
You agree to this Acceptable Use Policy.

Want to report a policy violation?

Contact security@qistiq.com or compliance@qistiq.com